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The bottom of the dispense cup came apart a while ago, so I had to tape it back together. I've had it for about 4 years, but it hasn't worked right for most of that time. I paid $90 for it, through Amazon, and now look how cheaply they're selling it. I purchased this one, after much research. Ridiculous. You have to stand with it, holding the dispense cup tightly to the machine, so that it operates.
I shouldn't have had to stand next to the machine, holding the catch compartment tightly to the machine. I am currently in the market for a new grinder. I thought I was getting a good product, but I am not at all happy with it. I would never recommend this piece to anyone.
In that time we've made about 1400 to 1500, 10 cup pots of coffee. Just recently we had a problem with the cutters shifting and I'm afraid the unit is at the end of it's life. Because of that, I would rate it a good investment for the price. Plan to leave the room. As with many plastic-bodied units, it can develop a static charge while grinding which can result in quite a mess when you pour the ground coffee out.
It has a wide range of grinds but doesn't get as fine as I would like for espresso. I made a temporary fix but I'm looking for a replacement. My previous grinder was a blade unit that sold for about half the price of this one. Coffee technology is addictive. My next grinder will be quieter and be more facile at finer grinds, but I expect to pay at least twice as much as this one for the new unit. Grind is pretty consistent. It has worked well for three and a half years.
It is very loud and has a high frequency component to the sound that can be very penetrating. I've used it almost exclusively for drip grind which is does quite well. It did what we asked it to do and held up for a reasonable period of time. This really is a nice grinder for people early in their coffee addiction. I purchased this in July of 2006. I have tools in my wood shop that are more quiet. My investment ended up being about 3 cents per 10 cup pot which I think is very fair.
We are very pleased with this product. Yes, it's loud - it's a grinder. It continues to perform well. Clean up is easy. We've been using this grinder for a year now. Daily, sometimes 2-3 times daily. Setting the grind coarseness is easy.
I bought this for our office use and want to return it for one that just grinds the coffee. It is too high maintenance for my taste. This $50.00 coffee grinder clogs up where the grounds come out. The plastic ground coffee receptacle is difficult to use because the top is not connected, so the top falls into the container, it falls off, etc. I never used a burr grinder before and will never use one again.
But the second time we used it, it started smoking and stopped working. I am reviewing my options as to whether I buy another one and try it or go to a different brand. I loved this grinder when we opened it and it worked really well. So I returned it.
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